Results of the Customer Satisfaction Survey 2019

Thank you for your participation in our survey and we endorse Bill Gates’ slogan: “Listening to our customers is our primary source of progress!” With great pleasure, we communicate to you that we remain at the top of the Excellence regarding our product quality (touching almost 100%). In addition we have improved a lot on the “Service” issues with a satisfaction rate around 88%. Especially on answer time and follow up of enquiries, you have confirmed us that we have made significant progress.
The “Technical Information” area of our website was very appreciated.